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FAQ all categories
- How can I deposit funds into my Simbalotto wallet to buy lottery tickets?
- I have forgotten my password
- I registered on Simbalotto.com, but I cannot log in - it seems that my account is not active?
- I want to delete my account
- Where can I see the tickets I have ordered?
- Why are parts of the barcode blackened in my ticket scan?
- Can I pay for my lottery tickets with with Paypal?
- How can I deposit funds into my Simbalotto wallet to buy lottery tickets?
- How can I use my account balance to buy tickets
- How does the process of buying a ticket work?
- I just deposited money into my Simbalotto account. Why can't I see the amount in my wallet balance?
- I live in Kenya, can I pay via MPesa
- I would like to use a local payment method
- My credit card transaction failed or was rejected. Why did that happen, and what can I do?
- Can I pay for my lottery tickets with with Paypal?
- Can I play any of those lotteries from my country of residence?
- How can I deposit funds into my Simbalotto wallet to buy lottery tickets?
- How can I use my account balance to buy tickets
- How does the “Quick Pick” function work?
- How does the process of buying a ticket work?
- I just deposited money into my Simbalotto account. Why can't I see the amount in my wallet balance?
- I live in Kenya, can I pay via MPesa
- Are any of the lotteries on the website organized by Simbalotto?
- Can I play any of those lotteries from my country of residence?
- How does the “Quick Pick” function work?
- How often can the jackpots increase?
- What does “number of lines” mean?
- What exactly is a “jackpot”?
- When are the draws held, and where?
- Will I get a scan of my ticket?
The Tickets
- How can I find out if I won?
- How does the “Quick Pick” function work?
- How does the process of buying a ticket work?
- Is it possible to select some of my numbers myself, but use the “Quick Pick” function for the rest?
- What does “number of lines” mean?
- Where can I see the tickets I have ordered?
- Why are parts of the barcode blackened in my ticket scan?
- Will I get a scan of my ticket?